How to Fix Google Chrome’s Blank or White Screen Issue?

Google Chrome may show a blank or white screen upon launch or while loading a page, making it unresponsive. This usually indicates a failure in Chrome’s rendering process.

Common causes include a corrupted user profile and conflicting extensions that interfere with rendering.

Incompatible hardware acceleration, outdated software, or malware can also cause this issue.

We suggest you go through each method starting from method 1 and continue until your problem is solved.

Method 1: Disable Hardware Acceleration

Disabling hardware acceleration can resolve blank or white pages. This setting shifts some graphical tasks to the GPU instead of the CPU.

However, if your graphics hardware or drivers are incompatible or outdated, this can lead to rendering issues, causing pages to appear blank.

By disabling hardware acceleration, you force Chrome to use software rendering instead, which is often more stable on systems with problematic graphics configurations.

This simple change can help ensure that web pages display correctly without any visual glitches.

  1. Open Google Chrome.
  2. Click the 3 dots on the top right corner.
  3. Click Settings.
  4. In the left pane, head to the System section.
  5. Toggle off the option Use graphics acceleration when available.
  6. Press the Relaunch option that just appears after turning this feature off.

Method 2: Resize the Browser

In extreme cases, you might not be able to open any page, including Chrome’s own settings. Pages may open briefly and then go blank. This makes changing settings difficult, especially without another browser.

A workaround for this problem is to resize the browser. Grab the lower right-hand corner of the browser window and resize it to almost one-half of its original size. Now the page will render normally, and if you resize the browser back to its original size, it should work fine.

Method 3: Clear Cache and Cookies

Clearing cache and cookies can fix browsing issues by removing outdated or corrupted data. This includes temporary files, stored web pages, and tracking cookies.

Note: This may log you out from websites you visited in Chrome, so ensure you remember your login details before proceeding with this method.

  1. Open Google Chrome.
  2. Press CTRL, SHIFT, and DELETE keys simultaneously (CTRL + SHIFT + DELETE).
  3. Check Cached images and files, and Cookies and other site and plugin data.
  4. Select the option All Time from the drop-down list in the section Time Range.
  5. Click Clear browsing data.

Method 4: Disable Extensions

Disabling your extensions will help you figure out the issue. If disabling all the extensions solves this problem, then that means one of your extensions was causing the issue. To check which one was the reason behind it, try to enable the extensions one by one.

  1. Open Google Chrome.
  2. Click the 3 dots on the top right corner.
  3. Click Extensions.
  4. Select Manage Extensions.
  5. Now toggle off all the extensions by clicking the blue toggle button.

Check if the issue is resolved or not.

Method 5: Change the History Folder

Relocating Chrome’s history folder can often fix blank or white screen issues by resolving potential corruption within the browser’s history data. The history folder stores records of all the websites you’ve visited, but if this data becomes corrupted or overly large, it can cause Chrome to malfunction, including failure to load pages properly.

By changing the location of this folder, you essentially create a fresh history file, bypassing any corruption or problematic data in the old location.

  1. Open Google Chrome.
  2. Type chrome://version in the Address Bar (the white box located on the top mid) and press Enter.
  3. Look at the Profile Path. Select the address mentioned there, right-click, then select Copy.
  4. Open Windows Explorer by holding the Windows key and pressing E.
  5. Move your mouse to the address bar of Windows Explorer (the white box located on the top mid). Left-click once (to bring the cursor there), then right-click and select Paste. Press Enter.
  6. Locate the folder named History.
  7. Right-click the History folder and select Rename.
  8. Type tmp and press Enter.
  9. Now, relaunch Google Chrome.

Method 6: Uninstall and Reinstall the Browser

Go here and download Revo Uninstaller. It is a software that helps in completely removing a program from the PC. It removes the traces as well. In our case, we want the browser to be completely erased so that we can reinstall it. Download the software and install it. Now, run Revo Uninstaller, select Google Chrome, and uninstall it. Try to run Revo Uninstaller on Google Chrome multiple times to make sure you have uninstalled the browser completely.

Once done, reinstall Google Chrome by re-downloading the setup from the internet.

Method 7: Rename Files

  1. Hold the Windows key and press E.
  2. Type C:\Windows\Prefetch in your address bar (the white box located on the top mid) and press Enter.
  3. Now locate the files named EXE-xxxxxxxx.pf (where xxxxxxxx stands for random numbers like D999B1T0).
  4. Right-click these files (there may be more than one) and rename them to anything you want. To rename the files, right-click on the file and select Rename. Now type whatever you want and press Enter.

Now, relaunch Google Chrome and it should solve the problem.

If this doesn’t solve the problem, then try the steps given below:

  1. Hold the Windows key and press E.
  2. Type C:\Program Files (x86)\Google\Chrome\Application in the address bar (the white box located on the top mid) and press Enter.
  3. Right-click the chrome.exe and select Rename.
  4. Rename it to whatever you want, like me.exe, and press Enter.

If both of the above-mentioned tricks don’t work for you, then try these steps:

  1. Locate the shortcut of Google Chrome on the desktop.
  2. If you can’t find a shortcut, then simply create one. To do this, right-click the Google Chrome application icon and select Create Shortcut.
  3. Now, right-click the Google Chrome application shortcut and select Properties.
  4. Click the Shortcut tab.
  5. Type “-no-sandbox” (with quotes) after the chrome.exe in the Target section. The name at the end should be like this: “chrome.exe” “-no-sandbox”.
  6. Click Apply then Ok.

Now, run Chrome and it should work normally.

Note: This method is not safe and makes your computer vulnerable to security threats. So use it at your own risk.

Method 8: Delete or Rename the Default Folder

  1. Hold the Windows key and press R.
  2. Type
    %LOCALAPPDATA%\Google\Chrome\User Data\
    

    in the address bar (the white box located on the top mid) and press Enter.

  3. Delete or Rename the Default folder. To do that, right-click the Default folder and select Delete. If it asks for confirmation, select OK. Or right-click the Default folder and select Rename. Now type whatever you want and press Enter.
  4. Open Google Chrome and it should work fine now. If you want to log in and bring back your old settings, then click on the human icon on the top right corner and select Sign in to Chrome.
  5. Follow the on-screen instructions to log in.

Once you are logged in, your settings and everything should be back.

If you have multiple profiles, then repeat this process for all of them.

Method 9: Scan the Computer

If the problem is due to a virus, then there are two things you can do. The first thing is to download, if you don’t already have one, an antivirus and scan the computer for any viruses. You can also use Malwarebytes to check your computer for any infections.

If that doesn’t solve your problem, then performing a System Restore might solve the problem, especially if the issue just started to show in the browser. Go here and follow the step-by-step guide to perform a system restore on your computer.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.